Cancellation & Payment Policy

When you book an appointment, that time is reserved exclusively for you.

Cancellations & No-Shows

  • A minimum of 24 hours’ notice is required to cancel or reschedule.
  • Appointments cancelled with less than 24 hours’ notice, or missed without notice, will be charged in full (100% of the scheduled service).

Payments & Refunds

  • A valid card is required to book and may be charged in accordance with this policy.
  • Credit card processing fees are non-refundable.
  • If a refund is issued for any reason, the processing fee will be deducted, as these charges are retained by the payment processor and are not returned to the business.